Introduction
Welcome to dommeclaire.com, operated by Prima Subsidiary 001 (Pty) Ltd (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
Data Controller
Prima Subsidiary 001 (Pty) Ltd
100 Voortrekker Road,
Salt River, Cape Town,
7925
Email: info@dommeclaire.com
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number.
- Payment Information: Credit card details, billing address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Data
We use your data for the following purposes:
- To Provide Services: To process and deliver your orders, manage payments, fees, and charges.
- To Manage Our Relationship With You: To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.
- To Improve Our Website: To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To Use Data Analytics: To improve our website, products, services, marketing, customer relationships, and experiences.
- For Marketing Purposes: To send you information about our services, promotions, and news that we think may be of interest to you.
Legal Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Consent: Where you have given consent to process your personal data.
Data Sharing
We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of the personal data that we hold about you.
- Erasure: Request erasure of your personal data.
- Restriction: Request the restriction of processing of your personal data.
- Transfer: Request the transfer of your personal data to another party.
- Object: Object to the processing of your personal data where we are relying on a legitimate interest.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@dommeclaire.com
Address: 100 Voortrekker Road, Salt River, Cape Town, 7925
Effective Date: 9 July 2024